Returns & Exchanges Policy
We want you to see clearly and comfortably; if you are not completely satisfied with your purchase, you may return your glasses within 30 days of delivery for a full refund or exchange. All items must be returned in their original packaging and in new, unworn condition to qualify for processing.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Glasses
Place your eyewear inside its original protective case and box to ensure it is not damaged during transit back to our warehouse.
- 3.Ship the Package
Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.